Politique de confidentialité

Privacy Policy

Last updated: September 14, 2026

Excuse My Routine ("we," "us," "our") operates the website excusemyroutine.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or place an order.

Information we collect
When you use our site or place an order, we may collect: your name, billing and shipping address, email address, phone number, payment information (processed securely by our payment provider, never stored by us), and order history. We also automatically collect technical information such as your IP address, browser type, and device information.

How we use your information
We use your information to process and fulfill your orders, communicate with you about your order, provide customer support, send you marketing communications if you have opted in, prevent fraud, and comply with legal obligations.

How we share your information
We share your information with service providers who help us operate our business, including Shopify (order and payment processing), our payment provider, and our shipping carrier (Colissimo). We do not sell your personal information to third parties.

Cookies
Our site uses cookies and similar technologies to operate the shopping cart and checkout, and to understand how visitors use our site.

Data retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with our legal and accounting obligations.

Your rights
If you are located in the European Union or the United Kingdom, you have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at contact@excusemyroutine.com.

International transfers
Your information may be processed outside your country of residence, including by our service providers. We take reasonable steps to ensure your information is protected wherever it is processed.

Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent changes.

Contact
For any question about this Privacy Policy, contact us at contact@excusemyroutine.com.